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  • Ahmed Saleh

KFSH&RC Madinah receives 2023 Human Experience Guardian of Excellence Award

Riyadh, January 18, 2024, The King Faisal Specialist Hospital & Research Centre (KFSH&RC) in Madinah has been awarded the prestigious 2023 Human Experience Guardian of Excellence Award by Press Ganey, recognizing its exceptional performance in outpatient services throughout the past year. The announcement, conveyed through a press release issued by the center, highlighted KFSH&RC's commitment to delivering top-notch healthcare solutions and exceptional patient experiences within an integrated education and research environment.

Press Ganey, a leading global organization specializing in measuring and enhancing patient experience, conferred this accolade to KFSH&RC as part of a select group of healthcare institutions worldwide, acknowledging their position among the top 5% in patient experience for the year.

Dr. Nizar Khalifa, the General Manager of KFSH&RC-Madinah, expressed his pride in this achievement, stating, "This achievement is the result of our continuous efforts to prioritize patients, foster positive employee experiences, and achieve effective clinical outcomes, emphasizing our commitment to delivering healthcare excellence to the highest standards, prioritizing both our employees and our community alike."

The 2023 Press Ganey Award ceremony is scheduled to be announced later in February. As KFSH&RC celebrates this distinction with its dedicated staff, partners, and the community, it reiterates its commitment to a patient-centric approach and humanity-focused mindset. This aligns with the healthcare transformation program outlined in Saudi Vision 2030, actively contributing to the realization of a healthier and more vibrant society.

The King Faisal Specialist Hospital & Research Centre is globally recognized for its leadership in providing specialized healthcare, driving innovation, and serving as an advanced medical research and education hub. Through strategic collaborations with prominent local, regional, and international institutions, the hospital remains dedicated to advancing medical technologies and elevating healthcare standards on a global scale.


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