Saudi Qiwa platform records over 3 million services in Q2 2026

Saudi Arabia’s Ministry of Human Resources and Social Development has announced that its ‘Qiwa’ digital platform recorded over 3 million services during the second quarter of 2026. This includes the documentation of 419,381 employment contracts for Saudi citizens and the registration of 258,829 new Saudi beneficiaries, underscoring the platform’s expanding role in modernizing the Kingdom’s labor market and advancing Vision 2030 objectives.

Context and Background

The Qiwa platform serves as the central digital gateway for workforce management in Saudi Arabia, connecting employees, employers, and government agencies. It facilitates transparent and legally sound employment relationships by digitizing contract management, certification issuance, and compliance monitoring. The Q2 2026 data reflects a continued surge in digital adoption, with over 3 million services processed, highlighting the ministry’s commitment to building a more efficient and transparent labor ecosystem. These developments align with the Kingdom’s strategic goal to increase citizen participation in the private sector and elevate workforce capabilities in line with international standards.

Key Details and Achievements

Beyond contract documentation, the platform issued 163,349 salary statements and 73,736 experience certificates to Saudi workers during the quarter, empowering them with verifiable credentials to support career mobility and professional growth. In parallel, Qiwa issued 72,407 compliance certificates to establishments meeting established Saudization requirements, ensuring that companies actively contribute to national employment objectives. These tools collectively support the digital journey of Saudi workers—from initial contract execution to ongoing skill and experience validation—within a unified framework that strengthens trust and legal clarity in the employment relationship.

The platform’s performance has also gained international recognition. Qiwa recently won the WSIS Prize from the International Telecommunication Union, followed by the Gulf Customer Experience Award (GCXA 2026), reflecting its exceptional global standards in digital government services and user experience. These accolades underscore Saudi Arabia’s growing leadership in technology-driven administrative reform.

Implications and Impact

The surge in Qiwa’s usage signals a positive transformation in the Saudi labor market, where digitalization reduces bureaucracy, increases transparency, and supports better data-driven policy decisions. The robust number of documented contracts and certificates improves worker rights and employer accountability, making the market more attractive to both local and international talent. Furthermore, the platform’s success reinforces the Kingdom’s reputation as a regional hub for innovation in e-government services, influencing labor and employment policies across the Gulf.

These developments also support economic diversification by enabling a more agile and skilled Saudi workforce, reducing reliance on public sector employment, and boosting private sector competitiveness. The availability of verified professional credentials helps enterprises quickly identify qualified talent, accelerating hiring and contributing to higher productivity and economic growth.

Vision 2030 Alignment

The continued expansion of Qiwa’s digital services is a cornerstone of Saudi Arabia’s Vision 2030, which seeks to develop a competitive, sustainable, and transparent labor market that empowers citizens and drives economic diversification. By streamlining administrative processes and enhancing legal protections, the platform is not only modernizing government operations but also nurturing a resilient workforce capable of meeting future market demands. As Qiwa scales and improves, it lays the groundwork for a thriving national talent ecosystem, a decisive step towards realizing the Kingdom’s long-term strategic goals of becoming a global investment powerhouse and a hub for innovation and skills.

20 Questions

Q1. What is the Qiwa platform in Saudi Arabia?

A1. Qiwa is the official digital labor platform in Saudi Arabia, providing a unified gateway for employees and employers to manage contracts, payroll, on-boarding, and workforce data, contributing to the digital transformation of the labor market.

Q2. What services were recorded on Qiwa during Q2 2026?

A2. The platform recorded over 3 million services, including 419,381 employment contracts and 258,829 new Saudi users joining the platform, along with the issuance of salary certificates, experience certificates, and compliance certificates.

Q3. How many employment contracts for Saudis were documented?

A3. Exactly 419,381 employment contracts for Saudi citizens were documented in Q2 2026, reinforcing contract authenticity and legal clarity between workers and employers.

Q4. What is the significance of the 258,829 new Saudi users?

A4. This number shows a 258,829 increase in Saudi workers registering on Qiwa, expanding the platform’s reach and enabling better access to rights and employment services.

Q5. Why is contract documentation important?

A5. Contract documentation ensures clarity of rights and obligations, reduces disputes, and increases trust in the employment relationship, ultimately supporting a more stable and productive workforce.

Q6. What other professional documents were issued?

A6. The platform issued 163,349 salary statements and 73,736 experience certificates to Saudis, helping them showcase their earnings and professional history for career growth and mobility.

Q7. What are compliance certificates for establishments?

A7. These are certificates issued to companies that meet the requirements of Saudi local employment regulations, ensuring they comply with national Saudization targets.

Q8. How many compliance certificates were issued?

A8. In Q2 2026, 72,407 compliance certificates were issued to organizations that satisfy the local employment quotas, enhancing corporate accountability.

Q9. What is the role of Qiwa in Saudi Vision 2030?

A9. Qiwa supports Vision 2030 by digitizing the labor market, increasing participation, and enhancing workforce efficiency, aligning with national goals to create a competitive and sustainable workforce.

Q10. Which international awards has Qiwa received?

A10. Qiwa has received the WSIS Prize from the International Telecommunication Union and the Gulf Customer Experience Award (GCXA) 2026, marking global recognition for its digital service excellence.

Q11. How does Qiwa improve the employee experience?

A11. Qiwa simplifies access to official documents and digitalizes workflows, reducing paperwork, saving time, and allowing employees to focus more on their roles rather than administrative tasks.

Q12. What are the benefits of digital contracts for employers?

A12. Employers benefit from reduced administrative overhead, better record-keeping, and increased legal security, as digital contracts are transparent and verified by the government.

Q13. How does Qiwa support foreign workers?

A13. While Qiwa primarily focuses on Saudis, it also aids foreign workers by standardizing contract management and ensuring adherence to labor laws, improving their working conditions and legal protections.

Q14. How does the platform ensure data security?

A14. Qiwa uses advanced encryption and secure national data centers, complying with Saudi cybersecurity regulations, ensuring that worker and employer information is protected.

Q15. What is the future of Qiwa?

A15. The platform is set to expand its services further, potentially integrating AI for quicker processing and broader integration with other government systems, aligning with the digital economy goals.

Q16. How are salary certificates used?

A16. Salary certificates are often used for loans, visa processes, or proof of income for housing, but they also serve as a standard validation for official documentation, increasing trust in the job market.

Q17. Are experience certificates recognized internationally?

A17. Yes, they follow international standards and are recognized by many employers, helping Saudi citizens validate their skills and competencies globally, boosting their careers abroad.

Q18. How does Qiwa improve compliance with Saudization?

A18. By automating compliance certificates, Qiwa makes it easier for authorities to monitor and enforce Saudization regulations, motivating companies to hire and retain Saudi talent.

Q19. Can small businesses use Qiwa?

A19. Absolutely, Qiwa is designed to serve all business sizes, with simplified features tailored for small enterprises, helping them meet labor regulations and access government services.

Q20. Where can I access the official Qiwa platform?

A20. The Qiwa platform can be accessed online through its official website or the mobile app, providing direct access to all features and support, integrated with the Tawakkalna system for secure sign-in.

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