Al-Masjid an-Nabawi is implementing an integrated set of projects, specialized services, and innovative solutions to facilitate the journey of pilgrims and provide high levels of comfort. These initiatives aim to improve the overall experience for guests of God.
According to SPA, the General Presidency for the Affairs of the Grand Mosque and the Prophet’s Mosque is managing these developments to demonstrate Saudi Arabia’s dedication to serving pilgrims of the Two Holy Mosques.
Special services are included to improve the experience for the elderly and people with disabilities by adapting facilities and easing movement and access to various courtyards of the mosque. Additionally, comprehensive service centers provide guidance, information, and support to address visitor needs with speed and efficiency.
The Custodian of the Two Holy Mosques translation project offers mosque content in several languages through various channels for visitors of different nationalities. The initiatives also include a nursery to provide a safe environment for children, allowing families to worship with more peace.
These services are part of efforts to develop the system for handling visitors to Al-Masjid an-Nabawi and enrich their experience.
How are services being improved for elderly and disabled visitors at Al-Masjid an-Nabawi? The General Presidency for the Affairs of the Grand Mosque and the Prophet’s Mosque is providing special services for the elderly and people with disabilities. These improvements include adapting facilities and easing movement and access to the various courtyards of the mosque to help these pilgrims perform their worship more easily.
What support is available for non-Arabic speaking pilgrims at the mosque? The Custodian of the Two Holy Mosques translation project is specifically designed for this purpose. It provides the content of Al-Masjid an-Nabawi in several languages through various channels, ensuring that visitors of different nationalities can access educational and guidance content in their own languages.
What facilities are provided for families and those needing general information? Families can utilize a nursery that provides a safe and suitable environment for children, allowing parents to worship with more peace. For general needs, comprehensive service centers offer a range of services, guidance, information, and support to resolve visitor requirements with greater speed and efficiency.