Makkah is the site of new digital services for Umrah performers, featuring the deployment of artificial intelligence (AI) and digital solutions to provide guidance and awareness. These services facilitate access to information in multiple languages.
According to SPA, the Presidency of Religious Affairs at the Grand Mosque and the Prophet’s Mosque implemented these technologies to improve service efficiency and enrich the religious and educational experience of visitors.
A smart robot serves as a primary technological solution, offering interactive services such as real-time translation in several languages and information regarding locations and services. The robot also provides religious content to help accommodate the increasing number of visitors to the Grand Mosque and the Prophet’s Mosque during the Umrah season.
These initiatives are part of the presidency’s work to develop the digital religious services ecosystem at the Two Holy Mosques through interactive technologies.
What AI technologies are being used at the Two Holy Mosques for Umrah performers? The Presidency of Religious Affairs at the Grand Mosque and the Prophet’s Mosque has deployed artificial intelligence (AI) and digital solutions. These technologies are specifically used to provide awareness and guidance services, which help visitors access information and services in multiple languages during the Umrah season.
What functions does the smart robot provide to visitors? The smart robot provides interactive services including real-time translation in several languages and guidance on locations and services. Additionally, it offers religious content to enhance communication with Umrah performers and help manage the growing number of visitors to the Two Holy Mosques.
What is the goal of implementing these digital services? The goal is to develop the digital religious services ecosystem at the Two Holy Mosques. By leveraging AI and interactive technologies, the presidency aims to improve service efficiency and enrich the educational and religious experience for those visiting the Grand Mosque and the Prophet’s Mosque.