Makkah and Madinah hotels and serviced apartments can now have their license status verified by visitors through a new online service. The tool is accessible via the official ministry website at www.mt.gov.sa.
According to SPA, the Ministry of Tourism launched this service to protect visitor rights and ensure quality standards within the hospitality sector. The initiative is part of the “Our Guests Come First” campaign, which focuses on ensuring hospitality establishments comply with regulatory and licensing requirements.
The verification tool is intended to help visitors make informed booking decisions for a safe and comfortable stay. The ministry stated it is working to expand the accessibility and availability of the service to a broader audience.
Visitors can provide feedback or send inquiries regarding hospitality services through the Unified Tourism Center at 930 or via the ministry’s official social media channels.
How can visitors verify the license status of hospitality facilities? Visitors can verify the license status of serviced apartments and hotels located in Madinah and Makkah by using the new online service. This tool is available through the official Ministry of Tourism website at www.mt.gov.sa to help guests make informed booking decisions.
What is the purpose of the “Our Guests Come First” campaign? The “Our Guests Come First” campaign seeks to ensure that hospitality establishments comply with regulatory and licensing requirements. This initiative aims to protect the rights of visitors and ensure quality standards are maintained in the hospitality sector.
How can travelers contact the Ministry of Tourism for assistance? Travelers can reach out to the ministry through its official social media channels to receive assistance. Additionally, they can contact the Unified Tourism Center by dialing 930 to address inquiries or provide feedback regarding hospitality services.