Wednesday, September 16, 2026
KSA News

AI technology enhances visitor services at Two Holy Mosques

AI technology enhances visitor services at Two Holy Mosques

The Two Holy Mosques are utilizing artificial intelligence and digital solutions to improve awareness and guidance services for Umrah pilgrims and visitors. These technological enhancements aim to facilitate access to information and services in multiple languages.

According to SPA, the Presidency of Religious Affairs of the Grand Mosque and the Prophet’s Mosque has deployed an intelligent robot as part of these solutions. This robot provides interactive features including guidance, the presentation of sites and services, and religious content.

The robot also offers instant translation in several languages to assist communication with visitors of different nationalities and provide religious information. These efforts are part of a plan by the Presidency of Religious Affairs to develop the digital system of religious affairs in the Two Holy Mosques through interactive systems and AI to increase service efficiency.

How is artificial intelligence being used for visitors at the Two Holy Mosques? Artificial intelligence and digital solutions are being used by the Presidency of Religious Affairs to strengthen awareness and guidance services. These technologies are specifically deployed to help Umrah pilgrims and visitors access necessary information and services in multiple languages, thereby improving the overall efficiency of the services provided at the Two Holy Mosques.

What are the specific capabilities of the intelligent robot deployed at the mosques? The intelligent robot provides several interactive functions for visitors, including the presentation of available services and sites, as well as the provision of religious content. Additionally, it features instant translation in multiple languages, which facilitates communication with people of various nationalities and ensures they can access religious information easily.

What is the goal of the Presidency of Religious Affairs regarding these digital services? The Presidency of Religious Affairs aims to develop the digital system of religious affairs within the Two Holy Mosques. By leveraging interactive systems and artificial intelligence, the organization seeks to enhance the efficiency of its services and enrich the religious and cultural experience for all visitors and pilgrims.