Makkah hosted workshops focused on research-based solutions to improve transport efficiency and pilgrim services as part of the 26th Scientific Forum for Hajj, Umrah and Visit Research.
According to SPA, the event was organized by Umm Al-Qura University. Sessions explored operational aspects of the Hajj and Umrah ecosystem, specifically communication between service providers and pilgrims.
Researchers utilized advanced modeling and simulation to analyze traffic flow and bus movements at transport hubs. One workshop evaluated how operational efficiency and transport performance indicators impact the pilgrim experience, while another examined the transition toward corporate models and its effect on communication mechanisms and service delivery.
The scientific agenda included reviews of simulation methods intended to manage traffic and bus reception at central stations to support operational sustainability.
Frequently Asked Questions
What were the primary goals of the workshops at the 26th Scientific Forum for Hajj, Umrah and Visit Research? The workshops, organized by Umm Al-Qura University in Makkah, aimed to explore research-based solutions to improve pilgrim services. They specifically focused on enhancing transport efficiency and operational sustainability through the use of academic research and applied innovations.
How did the forum address transport and traffic management for pilgrims? The forum used advanced modeling and simulation to analyze traffic flow and bus movements at transport hubs. Additionally, researchers reviewed simulation methods specifically designed to streamline the reception of buses and the management of traffic at central stations.
What operational and corporate aspects were analyzed during the sessions? Sessions focused on the communication between pilgrims and service providers within the Hajj and Umrah ecosystem. One workshop specifically examined the sector’s transition toward corporate models to determine the impact on communication mechanisms and service delivery.